Delivery Options

Shipping Options

A number of shipping options are available for you to select from when placing your order.

All orders are automatically insured against loss or damage during transport.

These are not available for every country, but they include;

Option Tracking Insurance (Optional) Delivery times/Notes
Economy Mail (Note: Economy air mail is no longer being offered as an option due to the carona virus).

Generally takes 12 - 16 business days to reach the destination address.

Orders can occasionally become delayed if they are held by customs. If it is held by customs, there is nothing anyone can do to speed things along. Without a tracking number, it is not possible to determine where an order is located.

Standard Mail

Standard Mail is available for orders of any value up to 20Kg.

Takes 6 - 10 business days to reach the destination address.

Orders can occasionally become delayed if they are held by customs. If it is held by customs, there is nothing anyone can do to speed things along. 

Tracking appears same day order is sent. 

 

Express Courier

Express Courier is available for orders of any value up to 20Kg.

Takes 2 - 4 business days to reach the destination address.

Orders can occasionally become delayed if they are held by customs. If it is held by customs, there is nothing anyone can do to speed things along. Parcels must be signed for by the customer on receiving the goods when using the courier service. 

Tracking appears same day order is sent. 

Note: The terms and conditions for all of the delivery services that we use by which we and our customers are bound use can be viewed by clicking here. The express service that we use is EMS International Courier. Insurance is specified in the document as extra cover.